Return & Refund Policy
We offer a 100% refund on the product price within 30 days, ensuring a safe and secure shopping experience.
Eligibility for Returns
Returns are accepted only for unopened, unused items in original condition and packaging.
All returns must be requested within 30 days of delivery.
Refund Timeline
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to your original payment method within 1-3 business days.
Non-Returnable Items
Opened vials or packages
Medications with broken seals
Items not in their original packaging
Orders outside the return window
Questions?
If you’re unsure whether your order qualifies for a return, please contact us at service@fip-cure.com before sending anything back. Our team will guide you through the process.
Why This Policy Matters
Returned medications that are still safe and unopened may be directed toward emergency aid programs for shelters and low-income pet families. This policy ensures both safety and the best use of every resource.
